Picture this: your business just received an urgent message from a customer about a payment issue. Before your support team even gets a chance to respond, an AI-powered chatbot on your website steps in and resolves the problem instantly. A few days later, you wake up to learn a fraudulent transaction from a stolen card […]
If you want to lead in any industry, you better follow the news. This is doubly true for the payments space, whose regulations, technology, and trends are always changing. Let’s get you caught up on how the regulatory environment could change in 2023, and what it could mean for you and your clients. In an […]
One thing we can safely say about last year: no one was bored! Across industries, businesses grappled with a number of challenges. Customers and boardrooms dealt with rising inflation, hurting both wallets and bottom lines. From the stock market to a changing job environment, the economy looked a lot gloomier by the end of the […]
The cannabis industry is one of the nation’s fastest-growing, with more and more states moving to fully legalize it for medical and recreational use. The roughly $10 billion market is expected to maintain an average growth rate of roughly 15% through the 2020’s, an exciting prospect for investors and entrepreneurs looking to enter the industry. […]
Who doesn’t love a discount? For both merchants and customers, cash discounting is a powerful tool to add more value in every transaction. It enables merchants to provide a promotional discount and minimize the cost that each customer pays. While COCARD leverages its deep relationships and innovative technology solutions to provide our merchants the best […]
Every day, we’re inundated with chilling news of data breaches, as well as damning allegations of our favorite companies basically spying on us. While customer data is giving companies unprecedented insight into how to better serve their clientele, it also opens the door to serious breaches of public security, privacy, and trust. In this environment, […]
Every time a customer engages with us, they speak volumes about what works and what doesn’t. They tell us how to better reach and serve them. They give us a wealth of information, often without saying a word. Now and certainly in the future, leading businesses are defined by how well they can hear this […]
COCARD was founded over twenty years ago with a single vision: to become the top company in the payments space. We’ve achieved this ambitious goal by sticking to some key principles, such as providing members with real ownership of our success, and by always leading the industry with innovative technologies and practices. The secret to […]
You probably remember the first time you saw it, that moment of confusion, curiosity, and interest. You watched the person in front of you in line simply wave their phone over the credit card reader, and after the confirmation ding, the receipt was printed and they were on their way. What the heck just happened? […]
At COCARD, we don’t just have members; we have partners. As a member-owned network of ISOs (independent sales offices), we strive to make sure our products and services add maximum value to our members, merchants, and their customers. If a single part of that chain isn’t getting the absolute most out of their relationship with […]