For many, 2023 was a year of fear. Stubborn inflation, recession worries, and international conflict hung like a cloud over the US and the rest of the world. Despite a gloomy backdrop, the US economy proved more resilient than many expected, and there’s a stronger sense of optimism in 2024’s business outlook than there was […]
Picture this: a customer comes into your store, grabbing several items that catch their eye. When they approach the counter to pay, they discover that you only accept cash. Disappointment washes over their face, they replace the items and walk out. If you’re still not taking cards, you’ve likely had a few moments just like […]
Picture this: your business just received an urgent message from a customer about a payment issue. Before your support team even gets a chance to respond, an AI-powered chatbot on your website steps in and resolves the problem instantly. A few days later, you wake up to learn a fraudulent transaction from a stolen card […]
If you want to lead in any industry, you better follow the news. This is doubly true for the payments space, whose regulations, technology, and trends are always changing. Let’s get you caught up on how the regulatory environment could change in 2023, and what it could mean for you and your clients. In an […]
One thing we can safely say about last year: no one was bored! Across industries, businesses grappled with a number of challenges. Customers and boardrooms dealt with rising inflation, hurting both wallets and bottom lines. From the stock market to a changing job environment, the economy looked a lot gloomier by the end of the […]
Who doesn’t love a discount? For both merchants and customers, cash discounting is a powerful tool to add more value in every transaction. It enables merchants to provide a promotional discount and minimize the cost that each customer pays. While COCARD leverages its deep relationships and innovative technology solutions to provide our merchants the best […]
There’s never a dull moment in our industry. We have to constantly adapt to new technologies, tastes, and policies. So far, this decade is already bringing us a whole lot of change, with antitrust action shaping up to be the year’s game-changer. There’s a piece of proposed legislation, making its rounds through Washington, that could […]
When the pandemic first hit, the panic was the gut reaction across the country. It may feel much longer than two years ago when we crowded into grocery stores for toilet paper and disinfectants. Before we knew it, we were walled off from the friends we love. The luckiest among us were walled in with […]
Every day, we’re inundated with chilling news of data breaches, as well as damning allegations of our favorite companies basically spying on us. While customer data is giving companies unprecedented insight into how to better serve their clientele, it also opens the door to serious breaches of public security, privacy, and trust. In this environment, […]
Every time a customer engages with us, they speak volumes about what works and what doesn’t. They tell us how to better reach and serve them. They give us a wealth of information, often without saying a word. Now and certainly in the future, leading businesses are defined by how well they can hear this […]