Self-Service Without Losing Connection

Posted Leave a commentPosted in AI, banking, Crypto, deregulation, ecommerce, Embedded Banking, Fraud Prevention, Legislation, Member Owned and Operated, Merchant Services, Payments, regulation, Sales, sales person, Surcharging

A customer finishes dinner and is ready to leave. The food was great, the service friendly. Now comes the awkward part: catch someone’s attention, ask for the check, hand over a card, and wait again. Another customer gets a reminder about an expired card on a monthly membership. They’re happy to keep paying, but not […]