Tipping has a fascinating history in American culture, dating back to the years following the Civil War. Though the practice comes from medieval Europe, the US has one of the strongest tipping cultures in the world today. In 2024, though, a growing number of Americans are finding gratuities, well, gratuitous. The Dreaded Question A woman […]
Before the massive network of member-owners and happy merchants, before booking over $10 billion in annual payment volume, and before rolling out some of the industry’s most sophisticated and seamless payment and CRM solutions in the industry, we knew we were special. COCARD has been a leader in payment processing since its inception, long before […]
For many, 2023 was a year of fear. Stubborn inflation, recession worries, and international conflict hung like a cloud over the US and the rest of the world. Despite a gloomy backdrop, the US economy proved more resilient than many expected, and there’s a stronger sense of optimism in 2024’s business outlook than there was […]
Picture this: your business just received an urgent message from a customer about a payment issue. Before your support team even gets a chance to respond, an AI-powered chatbot on your website steps in and resolves the problem instantly. A few days later, you wake up to learn a fraudulent transaction from a stolen card […]
If you want to lead in any industry, you better follow the news. This is doubly true for the payments space, whose regulations, technology, and trends are always changing. Let’s get you caught up on how the regulatory environment could change in 2023, and what it could mean for you and your clients. In an […]
One thing we can safely say about last year: no one was bored! Across industries, businesses grappled with a number of challenges. Customers and boardrooms dealt with rising inflation, hurting both wallets and bottom lines. From the stock market to a changing job environment, the economy looked a lot gloomier by the end of the […]
The cannabis industry is one of the nation’s fastest-growing, with more and more states moving to fully legalize it for medical and recreational use. The roughly $10 billion market is expected to maintain an average growth rate of roughly 15% through the 2020’s, an exciting prospect for investors and entrepreneurs looking to enter the industry. […]
Who doesn’t love a discount? For both merchants and customers, cash discounting is a powerful tool to add more value in every transaction. It enables merchants to provide a promotional discount and minimize the cost that each customer pays. While COCARD leverages its deep relationships and innovative technology solutions to provide our merchants the best […]
We know that surcharges for using a card can add up to a big bill every year for businesses. It makes sense to pass some of that cost along to the customers that incur them, not the ones who pay in cash. NCAs (non-cash adjustments) are gaining steam among merchants, and in most of the […]
There’s never a dull moment in our industry. We have to constantly adapt to new technologies, tastes, and policies. So far, this decade is already bringing us a whole lot of change, with antitrust action shaping up to be the year’s game-changer. There’s a piece of proposed legislation, making its rounds through Washington, that could […]